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People Skills for Project Managers
With this complete guide to dealing with problems that surface within the project team, you'll learn how to apply new, tangible skills for managing people problems, help team members improve interpersonal communications, foster the dynamics and behaviors that make a successful team, apply a process for conflict resolution, motivate team members who have different personal styles, deal with the team member with a performance problem, handle a critical incident that strikes the project team, and boost productivity with swift, skillful handling of employee problems. It will save time and expedite solutions with a single source for finding the answers you need.
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$30.48
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WRITTEN BY SEVEN TIME EMMY AWARD WINNING NEWS ANCHOR FROM THE PHOENIX MARKET KATHY KERCHNER, THIS BOOK TEACHES EVERYONE HOW TO BE THEIR BEST ON SCREEN AND BEFORE A MICROPHONE. KERCHNER'S ADVICE WAS HONED IN THE PRESSURE COOKER OF EVERYDAY JOURNALISM. IT IS A PEACH!!!
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$58.05
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Edition: 6, Paperback, Educational Inst of the Amer Hotel
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$25.25
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For undergraduate introductory courses in Hospitality, such as Introduction to Hospitality, Introduction to Hospitality and Tourism, and Introduction to Hotel and Restaurant Management. Tomorrow's managers are off to a strong start with this best-selling comprehensive tour through the fascinating and challenging related fields in the hospitality industry. Written in an upbeat style by an author with substantial industry experience--and supported by one of the most complete instructional packages of its kind--this full-color edition offers an enlightening overview of the industry's many facets--from a welcoming tour of the hospitality industry to tourism, lodging, restaurants, managed services, beverages, conventions and meeting, leisure/recreation, plus examines gaming entertainment, marketing and human resources, leadership and management.
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A comprehensive and practical approach for turning corporate accountability into a competitive asset Drawing from the collective experience of twenty-five years of research, writing, and teaching in the field, Epstein and Birchard present a new approach to managing corporate accountability, as a function of four essential and interlocking drivers: governance, performance measurement, control systems, and reporting. They identify where and how companies fail in meeting requirements of these four cornerstones, and then build a powerful framework for managers at all levels to improve decision making, clarify and communicate strategy, accelerate feedback and learning, and secure stakeholder loyalty.
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Leadership and teamwork are the critical components in today's project-driven world. Drawing on materials from ancient history and modern day heroes, this collection of quotes provides a provocative and refreshing view of what it takes to forge and lead a winning team. Ready, Aim, Inspire!
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From one of today's most original, outspoken, and outrageous writers comes an extraordinary collection of essays, anecdotes, and observations on our life and times. Under his alter-egotistical nom de plume, RageBoy®, Chris Locke has entertained and enlightened thousands of readers from some of the world's largest companies, governments, and institutions-including those from which he's managed to escape.The Bombast Transcripts brings together the best of his worst. And his worst is very good indeed. Part scathing send-up of commercial techno- fetishism, part hysterical standup on the theme of spiritual bankruptcy, part intimate memoir, The Bombast Transcripts will rock you, shock you, and leave you deeply pondering what The Economist once called "the wisdom of RageBoy."
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Read this book if you:
want reality instead of ego trips and pipe dreams...truth instead of buzzwords and hype...facts instead of bum steers and rip-offs Go for it if you have:
self-discipline
dedication
persistence
the will to survive and
the drive to succeed
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How to capture customers by learning to think the way they do The most common complaint Bill Stinnett hears from his corporate clients is that would-be vendors and suppliers "just don't understand our business." In Think Like Your Customer, Stinnett explains why the key to landing corporate customers is to learn to think about the things executives and business owners think about and understand how they make complex buying decisions. Drawing upon his years of experience as a Fortune 500 consultant, he offers sales and marketing professionals a powerful framework for understanding the inner workings of a business; knowing what motivates its executives and influences their buying decisions; identifying a company's organizational structure and decision-making psychology; and using that information to develop a winning strategy for influencing how and why the customer buys. In addition, you receive: - Solid marketing insights delivered in a fun, breezy style by a top corporate consultant and seminar leader
- Expert tips on how to maximize the value and profitability of relationships with corporate clients and customers
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Power, position, property. That's been the name of the game throughout human history. And the urge to gain new territory -- or keep what's already been acquired -- certainly shows up in our daily work lives. The workplace, in fact, is ablaze with battles over information, relationships, and authority -- and everyone is fighting for psychological survival. These turf wars are some of the most productivity- and morale-squashing activities that employees engage in. Territorial Games analyzes 10 of these insidious and instinctual acts of gamesmanship -- such as camouflage ... occupation ... shunning territorial behavior. Written from the perspective of a behavioral scientist and drawn from in-depth interviews with corporate managers, the book explains how to: ** understand the roots of territoriality
** recognize the signs and symptoms of territorial games
** focus on organizational goals rather than individual turf wars
** promote teamwork throughout an organization
** apply counterstrategies to change destructive behavior.
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